Voice over Internet protocol (VoIP) uses your standard internet connection to place and receive phone calls. Talkroute does not utilize your internet, data, or wifi connection to connect phone calls. Instead, Talkroute utilizes the PSTN (public switched telephone network) to connect your calls. For example; If you are routing your calls from Talkroute to an AT&T mobile phone, then the calls are being connected over AT&T's network. The same would apply to each phone you add to your Talkroute account.
Talkroute is managed completely online and in the cloud. Meaning, you can set up and manage your account through our online portal. If you don’t have access to the internet, you can still access your account via phone. Unlike VOIP, there is no hardware to purchase or software to install when using Talkroute - it works on top of your current phone provider and only services your incoming calls. Think of Talkroute as an add-on to your current phone service.
There is also a bit of a difference in quality depending on the type of VOIP you’re using. In general, the quality of VOIP phone calls is dependent on the quality of the software, equipment and your internet connection. Since Talkroute uses the traditional phone network, great quality is never an issue.