How to Add Multiple Time Slots to the Same Day


Time Slots are specific parameters that control when your phone system is "open" or "closed". To add multiple time slots to the same day, please follow the steps below:

 

Adding Hours of Operation

1. Login to your Talkroute account and navigate to the Settings section.

 

2. Select the Hours of Operation tab.

Hours_Of_Operation_Tab.PNG

3. Select the "Days of Week" drop down and choose from one of the every day options (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, or Sunday). Set the start time and end time. Once you have entered this information, click "Add".


Note: Having a start time a later time than your end time can cause issues with your hours. For hours that go past midnight, please create two time slots, one starting at your desired time and ending at 11:59 PM, the other one starting at 12:00 AM and ending at your desired time.

Common_Day_Time_Slot.PNG

4. Your new Time Slot has now been added.

Single_Time_Slot.PNG

Note: You can add as many single day time slots as needed. You can even have multiple time slots on the same day if you need to open and close multiple times per day.

5. Select the "Days of Week" drop-down and choose the same day again. Set the start time and end time. Once you have entered this information, click "Add".

Multiple_Time_Slot_Add.PNG

6. Your new Time Slot has now been added. Your phones will now open and close twice on the same day. You can add as many time slots as needed for a specific day or range of days.

Multiple_Time_Slots.PNG

 

 

When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).

 

 

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