Submenus allow you to add an extra level of menu options to your call menu and extensions. This guide shows you how to route after-hours callers to a submenu, giving them options even when your business is closed.
Setting Up a Submenu for After Hours
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Log in to the Talkroute control panel and navigate to the Settings section.
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Create a submenu for after hours (or use an existing one). For help creating a submenu, see How to Add Submenus.
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Click Show Menu Options to view and add menu options within the submenu. For help adding menu options, see How to Add Menu Options.
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Select the Hours of Operation tab.
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Navigate to More Options and find Where should we send your callers when you are closed? From the dropdown, select Go to Menu, then under Which Menu? select the submenu you created. Click Save.
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