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How to Port Your Existing Phone Number to Talkroute

Phone Number Porting is the process of moving an existing phone number to Talkroute.

Porting will remove your number from your current carrier and make it a Virtual Phone Number with Talkroute. During the porting process, the number will continue to work normally with the current provider. On the date of completion, the number will seamlessly transfer to Talkroute.

To see more information about the porting process and frequently asked questions, please see our article here: Talkroute Number Porting Process and Information

To make a request to port an existing phone number on your Talkroute account, please follow the steps below:

 

Port an Existing Phone Number

  1. Log in to your Talkroute account and navigate to the Manager tab.

    Manager Tab

     

     

  2. Under the Virtual Phone Numbers section, click Add / Port Phone Number + at the bottom of the list.

    Add Port Phone Number Button

     

     

  3. Under the Port Phone Number area, enter the phone number you wish to transfer, select the name of the current provider, and click Port Number.

    Port Phone Number Form

     

     

  4. Review the Terms & Conditions for porting numbers and click Yes, I understand and wish to submit this request.

    Confirm Port Request

     

     

  5. You will receive an email from one of our team members containing follow-up instructions to complete the port process.

    Port Request Confirmation

     

     

Tip: Phone Number Porting requires an average of 5-7 business days. During this time, the phone number you are transferring will continue to operate as usual under the current provider. On the date of completion, the phone number will seamlessly transfer from the current provider to Talkroute. We recommend using your current Talkroute Phone Number to set up your account and test all settings in order to avoid any unexpected experiences for your callers when the porting process completes.
Important: Confirming a new Virtual Phone Number may incur an immediate activation charge and increase your monthly bill. Please see our pricing page for more details. If you are currently in a trial period, initiating a port request will end your trial early. You may add or remove Talkroute Phone Numbers as needed.
Text Messaging: If you plan to use your ported number for text messaging, you will need to complete 10DLC registration (for local numbers) or toll-free verification (for toll-free numbers) to maintain optimal message deliverability. Our team will provide guidance after your port is complete.

 

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