A call menu (also called an auto attendant, phone tree, or IVR) gives callers options to choose from when they call your Talkroute phone number. For example:
Press 1 for Hours of Operation
Press 2 for Sales
Press 3 for Support
Each menu option can be configured to ring forwarding devices (such as cell phones, home phones, or office lines), desktop users, play a custom audio message, go to voicemail, or route to a submenu. After an audio message plays, you can send the caller to a forwarding destination, back to the menu, voicemail, or disconnect the call.
For setup instructions, see How to Activate the Call Menu.
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