How to Update Billing Information

To update your billing information, please follow the steps below:

Updating Billing Information

1. Login to your Talkroute account and navigate to the User Icon. Click the User Icon, then click Account in the drop-down menu.

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2. Select the Account Information tab.

Note: You can also update your billing email address from this area. Any receipts for one time or monthly charges on the account will be sent to the listed billing email.

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3. Select 'Edit' next to Billing Information.

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4. Enter new credit card information (must match the billing information on your credit card statement) & then select 'Save'.

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When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).

 

 

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