A Custom Incoming Ringtone can play when a call from Talkroute rings your phone. To add a Special Ringtone, please follow the steps below:
Note: You must have a phone that allows you to store a number as a contact and provides the ability to set a custom ringtone for a contact.
Custom Ringtone for Incoming Talkroute Calls |
1. Login to your Talkroute account and navigate to the Manager section. |
2. Locate the Virtual Phone Number, Call Menu Option, or Extension you wish to change this setting for and select Edit. Note: If you are sending calls to a call menu from a virtual phone number, you will need to select this setting for each menu option or extension. |
3. Under "Advanced Settings" select the drop-down "What should we display on your Incoming Caller ID?" and choose one of your Talkroute Phone Number(s) to display and click “Save & Close”. |
4. Once the above setting has been changed, you can now add the selected Talkroute Phone Number as a contact in your phone's contact list and assign a custom ringtone to the contact. |
When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).
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