How to Add a Forwarding Phone Number

Forwarding Phone Numbers are the phone numbers that receive your incoming Talkroute calls. To add Forwarding Phone Numbers, please follow the steps below:  

 

 

Option #1:

 

 

Adding Forwarding Phone Numbers through the Forwarding Phone Numbers Settings.  

 

1) Login to your Talkroute account and navigate to the Settings section.

 

   

 

2) Select the Forwarding Phones Numbers tab.

 

   

 

3) Enter the desired phone number and provide a description. Once you have entered this information, click "Add".

 

   

 

4) Your new Forwarding Phone Number has now been added.

 

 

 

NOTE: Adding a Forwarding Phone Number does not automatically select it for forwarding. Please see Option's #2 and #3 below for instructions on selecting the newly added Forwarding Phone Number.

 

   

Option #2:

 

 

Adding Forwarding Phone Numbers through the Talkroute Phone Number editor.    

 

1) Login to your Talkroute account and locate the Talkroute Phone Number you wish to add a Forwarding Phone Number to.

 

   

 

2) Select "Edit" to expand the Talkroute Phone Number editor.

 

   

 

3) Select the green "+" icon.  

 

 

 

4) Enter the desired phone number and provide a description. Once you have entered this information, click the green "+".

 

   

 

5) You will see the new number appear under "Selected Forwarding Numbers" section. Once you are satisfied with the changes, click "Save Changes".  

 

 

 

6) Verify the new Forwarding Phone Number(s) have been added and click "Save & Close".

 

      

 

 

Option #3:

 

 

Adding Forwarding Phone Numbers through Menu Option editor.    

 

1) Login to your Talkroute account and locate the Menu Option you wish to add a Forwarding Phone Number to.

 

   

 

2) Select "Edit" to expand the Menu Option editor.  

 

 

 

3) Select the green "+" icon.  

 

 

 

4) Enter the desired phone number and provide a description. Once you have entered this information, click the green "+".  

 

 

 

5) You will see the new number appear under "Selected Forwarding Numbers" section. Once you are satisfied with the changes, click "Save Changes".  

 

 

 

6) Verify the new Forwarding Phone Number(s) have been added and click "Save & Close".  

 

   

 

Note: When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).  

 

Have Questions? Contact us at support@talkroute.com  

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