How to Add a Forwarding Phone Number

Forwarding Phone Numbers are the phone numbers that receive your incoming Talkroute calls. To add Forwarding Phone Numbers, please follow the steps below:  

 

 

Option #1:

 

 

Adding Forwarding Phone Numbers through the Forwarding Phone Numbers Settings.  

 

1) Login to your Talkroute account and navigate to the Settings section.

 

  Account__Settings.png 

 

2) Select the Forwarding Phones Numbers tab.

 

  Forwarding_Phone_Number.png 

 

3) Enter the desired phone number and provide a description. Once you have entered this information, click "Add".

 

  Add_New_Forwarding_Number.png 

 

4) Your new Forwarding Phone Number has now been added.

 

  Number_Added.png

 

NOTE: Adding a Forwarding Phone Number does not automatically select it for forwarding. Please see Option's #2 and #3 below for instructions on selecting the newly added Forwarding Phone Number.

 

   

Option #2:

 

 

Adding Forwarding Phone Numbers through the Talkroute Phone Number editor.    

 

1) Login to your Talkroute account and locate the Talkroute Phone Number you wish to add a Forwarding Phone Number to.

 

  Virtual_Phone_Numbers.png 

 

2) Select "Edit" to expand the Talkroute Phone Number editor.

 

  Virtual_Number__Edit.png 

 

3) Select the green "+" icon.  

 

Add_New.png 

 

4) Enter the desired phone number and provide a description. Once you have entered this information, click the green "+".

 

  Forwarding_Pop_Up.png 

 

5) You will see the new number appear under "Selected Forwarding Numbers" section. Once you are satisfied with the changes, click "Save Changes".  

 

Save_Changes.png 

 

6) Verify the new Forwarding Phone Number(s) have been added and click "Save & Close".

 

  Save_Close.png    

 

 

Option #3:

 

 

Adding Forwarding Phone Numbers through Menu Option editor.    

 

1) Login to your Talkroute account and locate the Menu Option you wish to add a Forwarding Phone Number to.

 

  Call_Menu.png 

 

2) Select "Edit" to expand the Menu Option editor.  

 

Call_Menu__Edit.png 

 

3) Select the green "+" icon.  

 

Add.png 

 

4) Enter the desired phone number and provide a description. Once you have entered this information, click the green "+".  

 

Forwarding_Pop_Up.png 

 

5) You will see the new number appear under "Selected Forwarding Numbers" section. Once you are satisfied with the changes, click "Save Changes".  

 

Save_Changes.png 

 

6) Verify the new Forwarding Phone Number(s) have been added and click "Save & Close".  

 

Last_Step.png   

 

Note: When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).  

 

Have Questions? Contact us at support@talkroute.com  

Have more questions? Submit a request

Comments