How to Change the Voicemail Box for a Virtual Phone Number

Each virtual phone number can be configured to send unanswered calls to a specific voicemail box. If you have multiple virtual phone numbers, you can assign a different voicemail box to each one.

 

How to Change the Voicemail Box

  1. Log in to your Talkroute account and navigate to the Manager section.

    Manager section in navigation

     

     

  2. Under Virtual Phone Numbers, click Edit next to the phone number you want to update.

    Edit button next to virtual phone number

     

     

  3. In the "If no one answers, where should we send your callers?" dropdown, select Go to a Voicemail Box.

     

     

  4. In the "Which Voicemail Box?" dropdown, select the voicemail box you want to use.

    Voicemail box selection dropdowns

     

     

  5. Click Save & Close to apply your changes.

     

     

 


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