How to Block Unwanted Phone Calls

Phone Number Blocking provides you with the ability to block unwanted callers from reaching your Talkroute phone system. To block unwanted callers, please follow the steps below:  

 

 

Option #1:

 

 

1) Login to your Talkroute account and navigate to the Call History section.   

 

 

 

2) Select the phone icon next to the incoming phone number you wish to block.  

 

 

 

3) A confirmation window will open. Select "Yes" to confirm the number you selected should be blocked.  

 

   

 

 

Option #2:

 

 

1) Login to your Talkroute account and navigate to the Call History section.  

 

 

 

2) Select "Manage Blocked Phone Numbers".  

 

 

 

3) Enter the number you wish to block and click "Save Changes".  

 

 

 

Note: When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).  

 

Have Questions? Contact us at support@talkroute.com  

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