How to Block Anonymous Callers

Anonymous Call Blocking provides you with the ability to block private & restricted callers from reaching your Talkroute phone system. To block anonymous callers, please follow the steps below:


Blocking Anonymous Callers

1. Login to your Talkroute account and navigate to the Call History section.


2. Select "Manage Blocked Phone Numbers" at the bottom of the Call History page


3. Activate anonymous call blocking by switching the button to "ON" and click "Save Changes".




When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).



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