You can disable text messaging by following the steps in this two-part guide here.
This guide is broken down into parts and covers the following:Part 1 - Disable User Permissions
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Part 1 - Disable User Permissions |
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1. Login to your Talkroute account and navigate to the Account section.
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2. Select the Users & Permissions tab.
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3. Select the desired User and click "edit".
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4. Select the "Edit Permissions" button.
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5. Select the tab Text Messages, click Disable, and "Save Permissions".
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6. Click "Save & Close".
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Part 2 -Remove Email Notifications |
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1. Login to your Talkroute account and navigate to the Messages section.
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2. Select the Text Messages tab.
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3. Navigate to the Settings area indicated by the "Gear Icon."
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4. Click the Edit button next to Email Notifications.
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5. Click the "X" button to remove the email address.
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6. Once you have made these changes click "Save & Close."
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When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).
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