How to Disable Text Messaging


You can disable text messaging by following the steps in this two-part guide here.

This guide is broken down into parts and covers the following:

Part 1 - Disable User Permissions
Part 2 - Remove Email Notifications

 

 

 

Part 1 - Disable User Permissions

1. Login to your Talkroute account and navigate to the Account section.

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2. Select the Users & Permissions tab.

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3. Select the desired User and click "edit".

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4. Select the "Edit Permissions" button.

edit-user-permissions_02.png

5. Select the tab Text Messages, click Disable, and "Save Permissions".

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6. Click "Save & Close".

edit-user-permissions-save-close_02.png

 

 

 

Part 2 -Remove Email Notifications

1. Login to your Talkroute account and navigate to the Messages section.

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2. Select the Text Messages tab.

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3. Navigate to the Settings area indicated by the "Gear Icon."

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4. Click the Edit button next to Email Notifications.

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5. Click the "X" button to remove the email address.

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6. Once you have made these changes click "Save & Close."

Email_Save_and_Close.JPG

 

 

When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).

 

 

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