How to Disable Text Messaging

Once text messaging is enabled for a virtual phone number, it cannot be fully disabled through the control panel. However, you can effectively stop text messaging activity by removing user access and turning off email notifications.

Part 1 — Disable User Permissions

1. Log in to your Talkroute account and navigate to the Account section.

   

    

    

2. Select the Users & Permissions tab.

   

    

    

3. Select the user and click Edit.

   

    

    

4. Click the Edit Permissions button.

   

    

    

5. Select the Text Messages tab, click Disable, then click Save Permissions.

   

    

    

6. Click Save & Close.

   

    

    

Repeat these steps for each user on the account.

Part 2 — Remove Email Notifications

1. Log in to your Talkroute account and navigate to the Messages section.

   

    

    

2. Select the Text Messages tab.

   

    

    

3. Click the Gear icon to open settings.

   

    

    

4. Click the Edit button next to Email Notifications.

   

    

    

5. Click the X button to remove each email address.

   

    

    

6. Click Save & Close.

   

    

    

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