Virtual number permissions control what level of access each user has for viewing call history and placing outgoing calls from the Talkroute Desktop and Mobile apps. You can set permissions individually for each user and for each Talkroute phone number.
Permission Levels
There are three permission levels available:
- Disabled: The user cannot place outgoing calls or view call history for this number.
- View Only: The user can view call history for the Virtual Phone Number, but cannot place outgoing calls.
- Full Access: The user can view call history and place outgoing calls using the number.
How to Change Virtual Number Permissions
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Log in to your Talkroute account and navigate to the user icon, then select Account.
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Select the Users & Permissions tab.
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Find the user you want to modify and click Edit.
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Click the Edit Permissions button.
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Select the Virtual Numbers tab. Choose the desired permission level for each Talkroute phone number, then click Save Permissions.
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Click Save & Close to apply your changes.
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