Account Logins can either be Admins or Users that can access your Talkroute account. To add a new login, please follow the steps below:


Adding New Users or Admins

1. Login to your Talkroute account and navigate to the Account section.


2. Select the Users & Permissions tab.


3. Enter the new user first name, last name, email, select the user permissions and click "Add New User".


Note: For more info on Permission types please see our guides here:

Voicemail Permissions

Virtual Phone Number Permissions

Text Messaging Permissions

Call Recording Permissions


User Types Explained:

  • Account User: This level provides limited access to the account. Users can only access assigned Voicemail Boxes, text messaging on assigned numbers, and the call history areas on the Talkroute website. Users will also have the ability to access the mobile app.

  • Account Admin: This level provides full access to all features and settings on the account through the Talkroute website and mobile app.





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