Text messaging permissions control what level of access each user has to text messaging within your Talkroute account. You can set permissions individually for each user and for each Talkroute phone number.
Permission Levels
There are three permission levels available:
- Disabled: The user cannot view or send text messages for the Virtual Phone Number through Talkroute.
- View Only: The user can view text messages, but cannot send new messages or respond to existing ones.
- Full Access: The user can view, send, and manage text messages through Talkroute.
How to Change Text Messaging Permissions
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Log in to your Talkroute account and navigate to the user icon, then select Account.
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Select the Users & Permissions tab under the account page.
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Find the user you want to modify permissions for and select Edit.
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Click the Edit Permissions button.
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Select the desired permission level for each Talkroute phone number, then click Save Permissions.
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Click Save & Close to apply your changes for the user.
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