How to Change Email Notifications for Text Messages

You can receive email notifications when text messages are sent to your Talkroute phone numbers. This is configured per virtual phone number, and you can add multiple email addresses to receive notifications for each number.

How to Change Email Notifications

1. Open the Talkroute desktop application or visit my.talkroute.com.

   

    

    

2. Click the gear icon in the lower left corner to access Settings & Preferences.

   

    

    

3. Navigate to Text Messaging in the menu on the left.

   

    

    

4. Click the envelope icon next to the virtual phone number you want to configure.

   

    

    

5. From here you can view the email addresses currently set to receive notifications and add new ones. To add a new email, enter the address in the field and click Add. To remove an email, click the X next to it.

   

    

    

Alternative Method (Control Panel)

You can also change text message email notifications through the Talkroute control panel at cp.talkroute.com:

1. Log in and navigate to Messages.
2. Select the Text Messages tab.
3. Click the gear icon to access settings.
4. Click Edit next to Email Notifications.
5. Select an email address from the dropdown and click the green + to add it.
6. Click Save & Close when finished.

Need Help or Ready to Get Started?

Whether you're already using Talkroute or just exploring, we're here to help.