How to Download a Text Message

To download a Text Message thread, please follow the steps below:


Download a Text Message

1. Login to your Talkroute account and navigate to the Messages section.


2. Select the Text Messages tab.


3. Click Options in the upper right-hand corner.


4. Select Download to CSV from the drop-down list.




When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).



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