Talkroute makes account cancellation easy and hassle-free.
Follow this guide to cancel your Talkroute account. Once processed, your service will be terminated immediately. You will no longer be able to receive calls through your Talkroute numbers or access account features such as call history, voicemails, text messages, call recordings, or other stored data.
Important Considerations Before Canceling: |
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Phone Number Porting: If you wish to transfer your Talkroute phone number(s) to another provider, you must initiate the porting process before canceling your account. Porting is only supported for active, paid accounts. Once an account is canceled, Talkroute may no longer be able to support port-out requests, and the number may become available for reassignment. Click here for instructions on how to port your Talkroute phone number(s). Any numbers not ported out prior to cancellation will become available for selection by new Talkroute customers. Messages, Audio Files, and Other Data: Once your account is canceled, stored data such as messages, audio files, and usage records will become inaccessible and may be permanently deleted shortly thereafter. We strongly recommend downloading or backing up any important information before canceling. Refunds: All purchases are billed in advance. As outlined in our Refund Policy, unused service is not eligible for credit, refund, or proration. |
Cancel Your Talkroute Account |
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1. Login to your Talkroute account, navigate to the "User Icon," and click "Account." |
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2. Stay on the Account Information tab. |
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3. Select "Cancel Your Account." Important Note: If you cancel your account, you will not have the option to retain, port, or transfer your Talkroute Phone Number. Note: Numbers assigned to accounts during the free trial period are not eligible for porting unless the account is upgraded to a paid plan prior to cancellation. |
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