No—Talkroute provides default audio for all areas of your phone system, so you can start taking calls right away without recording anything. However, most customers choose to customize their audio to reflect their business name and specific needs.
Options for Custom Audio
Record your own: Use your device's microphone to record greetings and prompts directly in the Talkroute app. See How to Add Audio Files.
Upload audio files: If you already have recordings, you can upload WAV, MP3, or M4A files.
Voice Studio: Prefer a professional touch? Our Voice Studio service creates custom voiceover recordings for your business. Submit a Voice Studio request.
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