A Call Menu (also known as an auto-attendant, phone tree, or IVR) allows your callers to select a specific department or individual they wish to reach (press 1 for Sales, press 2 for Support, etc.).
Activating the Call Menu
-
Log in to the Talkroute control panel and navigate to the Manager section.
-
Navigate to the Virtual Phone Numbers section and click Edit next to the phone number you wish to change.
-
Change the setting Choose where to route incoming calls to Go to Call Menu, then click Save & Close.
Once complete, your call menu will be active. All calls to your Talkroute phone number will be routed to the default menu options provided with your initial account setup.
To learn how to edit or add new menu options, see How to Add Menu Options.
Need Help or Ready to Get Started?
Whether you're already using Talkroute or just exploring, we're here to help.