Voicemail Boxes store and route your voice messages to the desired email. To change the Voicemail Box for a Menu Option, please follow the steps below:
Changing a Menu Option Voicemail Box |
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1. Login to your Talkroute account and navigate to the Manager section.
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2. Select the desired Menu Option and click "Edit".
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3. Under "Forwarding Settings" select the drop-down "If the maximum hold time is reached, where should we send your callers?" and choose Voicemail. Select the drop-down "Which Voicemail Box?" and select one of your Talkroute Voicemail Boxes and click “Save & Close”. Note: You can assign different Voicemail Boxes to each Menu Option
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When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).
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