Not exactly. Talkroute is a virtual phone system designed to work alongside your existing phones and service providers.

You can choose a new local or toll-free number or port an existing number into your account. Incoming calls to your Talkroute numbers are routed based on the custom call flow settings you configure — such as menus, extensions, voicemail, desktop apps, or forwarding to U.S. or Canadian phone numbers.

Talkroute does not replace your mobile carrier or internet provider. Instead, we provide a flexible, cloud-based communication platform that helps you manage and route calls across your team and devices.

Talkroute includes VoIP functionality through our desktop and web apps, allowing you to make and receive calls over an internet connection. You can also forward calls to landlines, mobile phones, or take calls on the go using our mobile apps.

Outgoing calls can be placed using the Talkroute desktop or mobile app, or via a manual outbound dialing feature that displays your Talkroute number as the caller ID.