Virtual phone numbers are the local and/or toll-free numbers that your callers dial (your business phone numbers). A virtual phone number, also known as a DID or access number, is a telephone number without a directly associated telephone line. These numbers can be programmed to forward incoming calls to your forwarding phone numbers, a voicemail box, or a call menu depending on your plan.
A vanity toll-free number includes custom letters or digits that spell out a word or phrase, making it easier for customers to remember (for example, 1-800-FLOWERS).
Adding a Vanity Toll-Free Phone Number
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Log in to the Talkroute control panel and navigate to the Manager section.
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Under the Virtual Phone Numbers section, click Add / Port Phone Number + at the bottom of the list.
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Under Add New Phone Number, select Search for New Number.
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Choose Get Your Toll Free Number.
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Under Search Vanity Numbers, enter a combination of at least 2 letters and numbers (up to 7 characters) to search for available vanity toll-free numbers.
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Select the desired toll-free phone number from the results.
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You may Add your new toll-free phone number or Upgrade your account to receive additional numbers.
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You will receive an email confirmation when your new toll-free phone number is ready to use.
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