Getting Started: iOS Mobile App

Apple iOS Mobile App provides users with the ability to make outbound calls showing their Talkroute Caller ID, check Call History, manage Voicemail Messages and Mailboxes. To get started with the iOS Mobile App, please follow the steps below:    

 

1) Download the iOS App from the Apple App Store here: Download

 

  Talkroute on the App Store  

 

2) Once the app has been downloaded to your iPhone, launch the app by clicking the Talkroute icon. You will be prompted to allow push notifications. We recommend allowing push notifications so that you are notified of new Talkroute voicemail messages when not actively using the Talkroute app.

 

   

 

3) Enter your normal Talkroute account login information and choose "sign in". If you don't have a Talkroute account, please choose the sign up option at the bottom of the screen tocomplete registration.

 

   

 

4) Once you login into the app, you will be prompted to setup your mobile Talkroute account. Enter the mobile phone number of the iPhone you are utilizing and select the Talkroute number you wish to display as the Outgoing Caller ID.  

 

 

 

Warning: If you do not enter the correct iPhone phone number, you will not be able to make outbound calls from the app. If you enter the wrong phone number, you can change it by accessing the "settings" screen in the lower navigation bar.  

 

Tip: If you have multiple Talkroute numbers, you can quickly change between them by accessing the "settings" screen in the lower navigation bar.   Note: The Talkroute app works by calling an access number through your iPhone's regular dialer. This requires that you have voice and data access with your service provider for the app to work.    

 

Note: When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).    

 

Have Questions? Contact us at 1.312.219.8705 or support@talkroute.com   

Have more questions? Submit a request

Comments