Desktop and Web App Contacts

Contacts can be added to your account from the Talkroute desktop and web applications. Contacts created under the account are automatically shared and accessible to any logins under the account.

 

How to Access the Talkroute Contact List


  1. Log in to the Talkroute desktop or web application and click the gear icon in the lower left corner to access Settings & Preferences.

    Talkroute Web App Main Page

     

     

  2. Select Contacts to see your current list of contacts, add new contacts, and edit existing contacts.

    Talkroute Web App Contact Page

     

     

 

How to Add a New Contact


  1. Navigate to the Settings & Preferences page and click Contacts.

     

     

  2. Click the orange Add Contact button, enter the contact details, and select Create Contact to save.

    Talkroute Web App Add Contact

     

     

  3. Fill in the contact information and click Create Contact.

    Talkroute Web App Add Contact Info

     

     

 

How to Add a Contact from Call History, Messages, or Voicemail


  1. Select a call history entry, text conversation, or voicemail message.

     

     

  2. Click the person icon in the top right corner.

    Talkroute Web App Call Details

     

     

  3. Enter the contact details and click Create Contact to save.

    Talkroute Web App Add Contact From Call Details

     

     

Note: Importing and exporting contacts is not an available feature at this time. More contact options will become available with future updates. If you have any questions, please submit a support ticket.

 


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