How to Download a Text Message


To download a Text Message thread, please follow the steps below:

 

Download a Text Message

1. Login to your Talkroute account and navigate to the Messages section.

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2. Select the Text Messages tab.

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3. Click Options in the upper right-hand corner.

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4. Select Download to CSV from the drop-down list.

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When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).

 

 

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