If I transfer a call to another person, can I speak to them before I complete the transfer?

Yes, you can initiate an Attended Transfer. Attended transfers allow you to speak with the person you are transferring the call to before completing the transfer.

 

For more information on Live Call Transfer, please see this tutorial:
https://support.talkroute.com/hc/en-us/articles/215492508-How-to-Transfer-Live-Calls

Have more questions? Submit a request

Comments