No, this is an industry-wide policy that is now being enforced across the board. At Talkroute, we want to ensure that toll-free numbers work seamlessly for our customers. However, the implementation and enforcement of text verifications for toll-free numbers is not something that Talkroute has any influence over.
If you have an existing toll-free number, we recommend completing verification as soon as possible. Otherwise, you might experience service disruptions with toll-free texting. New customers who are porting a toll-free number or who order a new toll-free number should complete verification as part of the text activation process. The toll-free text verification process is complete free of charge.
For more information, please visit our full article on Toll-Free Text Verification
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