How to Change the After Hours Voicemail Box

Voicemail Boxes store and route your voice messages to the desired email. To change the after hours Voicemail Box, please follow the steps below:    


1) Login to your Talkroute account and navigate to the Settings section.  



2) Select the Hours of Operation tab.



3) Under "More Options" select the drop down "Where should we send your callers when you are closed?" and choose Voicemail. Select the drop down "Which Voicemail Box?" and select one of your Talkroute Voicemail Boxes and click “Save”.



Note: When testing these changes, you must dial your Talkroute Phone Number from a phone number that is NOT listed as a Forwarding Phone Number. If you attempt to call your Talkroute Phone Number from a Forwarding Phone Number, the call will disconnect or outbound dialing will be initiated (if enabled).  


Have Questions? Contact us at  

Have more questions? Submit a request